Terms & Conditions

Terms & Conditions FAQs

These are general terms and conditions and apply to Blissetts and all affiliated companies (FJ Blissett & Company Limited, trading as Blissett Bookbinders, ThesisOnline, Blissett Photobooks, Primary Colours Print & Design Limited) some terms and conditions are relevant to only some services but not necessarily all.

By becoming a Member/downloading any software or using any service, you agree to provide Blissett Bookbinders with up to date and accurate information about yourself. This information is required by Blissetts to complete the service you have requested.

By using our services you agree not to reproduce, duplicate, copy, sell, resell or exploit any part of any of our services, use of the service, or access to the service for any commercial purposes or promotional services without written consent prior to publishing.

Terms of website and software use

These terms are the terms upon which users of the Blissett Bookbinders website at www.blissetts.com are bound to. The Site is owned, maintained and operated by F J Blissett & co. Ltd (Company Number: 350 921) Blissett Bookbinders, Roslin Road, Acton, London W3 8DH United Kingdom. These terms will remain in force and be legally binding on you until such time as either you or we terminate this agreement. By accessing our website or partner websites (www.thesisonline.co.uk) (www.blissettdigital.co.uk) (www.blissettphotobooks.com) (www.blissettyearbooks.com) you agree to these terms also. These terms are imposed upon you on your first visit to the website or when any service is ordered/downloaded or enquired about. Any service or website that is added to the Blissett Group prior to updating these terms are also bound by this agreement, although we strive to keep all terms and conditions up to date.

These Terms and Conditions agreement set forth the legally binding terms for your use of our services. By using our services, you agree to be bound by this agreement, whether you are a visitor (which means that you simply browse the Website) or you are a member (which means that you have registered with Blissetts and set up an Account). The term user refers to a Visitor or a Member.

Thesis Online

Important Information on delivery options:
•    We can arrange to deliver to any single UK mainland address by secure carrier normaly within 3 days. Most deliveries by carrier are made the next day but please make sure if using this method that there will be somebody in to receive and sign for delivery otherwise the parcel will be returned to us.
•    We can also despatch to Highlands and Islands or to Ireland on a 3-day basis and will be pleased to quote for deliveries overseas if requested in advance. Contact Us (info@thesisonline.co.uk)
•    It may be possible to arrange delivery to your university department or faculty if within London via our own delivery van. Please check with us first. Contact Us (info@thesisonline.co.uk)
Costs for packaging and delivery by the different options are shown inclusive of VAT in the Easy Calculator.


While all efforts are made to ensure your work is sent out/ready within deadlines, the company, (Blissett Bookbinders) does not accept any responsibility whatsoever for late submissions which may be due to production issues during the print and bind process. Nor can any responsibility be taken for the loss or delay of work in transit with third party carriers. At several times of the year the volume of work can cause minor delays and we do our best to advise on these where possible however this is not always possible if there is a sudden influx of work. At these times of the year 2, 4 & 6 hour services can be suspended. Please bear with us at these times of the year, we do everything we can to meet agreed times, very rarely are there delays however if there are they should not exceed an hour or two at most.

Whilst all efforts are made to deliver your work accurately, our responsibility for delivery by UKMAIL is limited to having a signed proof of delivery which will be provided by UKMAIL on request. Our own drivers will also have signed paperwork and responsibility is limited to this also. No responsibility whatsoever is taken for the loss of work by normal postage. Any other loss, in the event of a successful claim against the company is limited to a shipping refund or the cost of producing print and binding at the companies expense.

Access

Our site is intended for access and use by persons in England and Wales only. Whilst the Site can and may be accessed and used by persons outside of these regions, we do not represent or warrant that the information on this site or any service provided through Blissetts complies with the required regulations of any other region. If access to our website or services is gained from outside England and Wales then you are personally responsible for compliance of any local laws.

Blissetts holds the right to reserve any content, logos, text, images and services used on our site and at no point should this content be copied, sold, rented, leased, licensed, sub-licensed or granted in any way or otherwise assigned to any third party. If any part of our site is required to be copied or distributed then our written consent must be requested prior to publishing. This site is intended for personal/individual use only.

Book Content

Content-Includes text, files, images, photos and other material. Your content includes Content that you include in the Books, submit to Blissetts for book and print services; Blissetts has no ownership or responsibility in any of your book content.

Ownership of your content- You represent and warrant that you own or otherwise have the right to duplicate or use the content in your ordered product and have the right to provide it for our printing and binding services. Your Book Content does and will not violate the privacy rights, publicity rights, copyright rights, or other rights of any other person or entity.

License- In order for Blissetts to provide you with our services, you hereby agree a license to reproduce and distribute your book content for the purpose of printing. You agree that Blissetts reserves the right to maintain the electronic files for any book(s) to fulfill any further orders which may be placed for such Book(s) and to maintain an archival copy of the printed Book. You also grant Blissetts permission to use these archival copies for demonstration and or photographic purposes so long as it does not breach any human rights law or disclose any personal information relating to you.

Prohibited Content- You agree that you will not submit for print services any prohibited content. This content includes book content or other content that is offensive or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual, bullies, harasses, or advocates stalking, bullying, or harassment, of another person; involves the transmission of “junk mail,” “chain letters,” unsolicited mass mailing, or “spamming,”; is false or misleading or promotes, endorses or furthers illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; promotes, reproduces, performs or distributes an illegal or unauthorized copy of another person’s work that is protected by copyright or trade secret law, is involved in the exploitation of persons under age in a sexual or violent manner, or solicits personal information from anyone under age; violates any applicable law, including, but not limited to laws and regulations governing export control, unfair competition, anti-discrimination and false advertising; (xi) involves commercial activities that are detrimental to the interests of the Blissett Group or otherwise violates this Agreement or creates liability for Blissetts.

Blissetts reserves the right to refuse to print and bind any book that contains prohibited content, and you agree to indemnify and hold Blissetts and its subsidiaries, affiliates, officers, employees, suppliers, service providers, and partner companies harmless for any claims, losses, liabilities and expenses arising out of or relating to any breach of this section.

Print Quality

At no point have Blissetts or its partner companies claimed to print with anything other than high quality digital print presses. No mention of silver halide or any type of photographic printing are present. This term will remain until stated otherwise.

Book Sizes

Sizes given in any product description are only approximate, we strive to maintain accuracy in book sizes as we do all other aspects of manufacture but books can be undersize or over size but will always remain around dimensions supplied. Please expect illustrated hardbacks/cloth bound books and bonded leather books to be oversized as the case must outsize the book block. Dimensions for these products relate to the page sizes.

Shipping

Blissetts accepts no responsibility for delay whatsoever, delivery should take place within 2 working days for 2nd class and 1 working day for 1st class. Please do not contact us if your product does not arrive in this time period. If however you do not receive your package within 8 working days please contact us via photobooks@blissetts.com and we will deal with your case accordingly. If your package cannot be posted through your door then a free re-delivery will be scheduled or a collection card will be posted through your door.


While all efforts are made to ensure your work is sent out/ready within deadlines, the company, (Blissett Bookbinders) does not accept any responsibility whatsoever for late submissions which may be due to production issues during the print and bind process. Nor can any responsibility be taken for the loss or delay of work in transit with third party carriers. 

Whilst all efforts are made to deliver your work accurately, our responsibility for delivery by UKMAIL is limited to having a signed proof of delivery which will be provided by UKMAIL on request. Our own drivers will also have signed paperwork and responsibility is limited to this also. No responsibility whatsoever is taken for the loss of work by normal postage. Any other loss, in the event of a successful claim against the company is limited to a shipping refund or the cost of producing print and binding at the companies expense.

 Downloadable Software & Products

By downloading any software, using a service or ordering a product that the Blissetts company and partner companies provides, you are doing so at your own risk. By doing any of the above you agree to the extent legally permitted under the applicable law that Blissetts are not responsible for any loss, damage to you or anybody related, voiding of warranties, financial loss, physical injury due to finished products or software malfunctions. Blissetts will not be responsible for damage to the operating machine which runs the software as we will also not be liable for any financial loss due to the software.

By downloading software you acknowledge that the software may contain bugs and errors that could potentially damage your operating machine. Software is provided to you as is at the time of download and Blissetts holds the rights to remove products and anything within the products but at the same time reserves the right to update software, products and anything within the products when it feels is necessary. Finally Blissetts holds the right to remove customer’s access to the software as and when necessary.

Templates, backgrounds, page styles and scrapbooks are for examples only, they can be used as freely as you wish but do check carefully as not all page styles and backgrounds will be ideal for all sizes of books. It is down to you to check your work thoroughly; once you have submitted it no changes can be made.

Photobooks Payments

All transaction information passed between Blissetts Photobooks and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent from our servers to Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing we pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Once on Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data Sage Pay hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. 

Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

Materials and Material Colours

Colours shown in any colour charts may not always match the true colour of the book you receive; this is due to varying screen resolutions. The colours do not tend to vary too much but your attention should be drawn to this.

We cannot also be held liable for any changes in the colour of cloth/leather or other materials. This includes discontinuation of certain lines/colours or materials as these factors remain outside of our control.

Returns policy

Blissetts is sure that you will be happy with the manufacture and workmanship of any product supplied to you. On the off chance your book arrives damaged or with a manufacturing defect, contact us via admin@blissetts.com within 14 days of receipt, supplying us with any relevant details of your order. If advised to do so the product should also be returned within the 14 day period. Blissetts will not cover the return postage costs but if at fault we will correct the errors and send the book back to you or replace it. Please understand that Blissetts does not provide refunds or cancel orders, except for any cases settled outside of this agreement.

Please note that each book you order from us is individually made and as you will understand are one off’s unless more than one copy is ordered. Every book is bound and printed on site to a very high standard but Blissetts cannot guarantee that each and every copy is identical, minor differences may occur in printing and binding in terms of print colour fidelity and binding type. Whilst we work very hard to keep our products as consistent as possible, this variation is a normal occurrence and is not considered a manufacturing defect and does not qualify for a reprint.

Your book is designed by you and Blissetts does not proof, edit, or change your content in any way. This means it’s your responsibility to review your book before you publish, and fix:

Typos, grammar, unfinished text, or other text errors

Low-resolution images that may appear blurry in print

Design issues, including book format, organization, style, color, and page layout

Any other creative choices you made in the photobook builder you want to revisit

Whilst any software supplied by Blissetts works to minimise these errors such as the pre-order flight checks and warning symbols on the photobook software we cannot accept any responsibility for poor print quality, which is down to the files you supply.

What Our Clients Say

  • "I was immediately impressed with the very high quality of the production,printing and colour reproduction of the many paintings and cover of Unplanned Passage.Many of my readers have remarked on the fine quality of your work and I want to thank you for that and for my own personal satisfaction."

    Peter J D Russell

  • "Books look amazing!!Thanks ever so much for your help!"

    Laura Freeman

  • "I cannot express enough how much help it was being able to speak to Mr Blissett when any queries came up.Their easy software made making the yearbook a breeze.Most importantly,Blissetts smash competitors with their considerably lower prices. Overall,there is no other Yearbook company that can offer better customer service, software or prices."

    Philippa McLeod

  • "Just took delivery of the book, super job and thanks for the push to get it done, appreciate it."

    John Mquillan

  • "There is always a very quick turn around from design concept through to delivery of the finished print work."

    Frank

  • "Just to let you know i have received the photobook this morning and its beautiful,I am really pleased with it.Thank you so very much."

    Karen Wilson

  • "Your sample is a truly quality product when compared with others we've seen. Although your prices are slightly higher on average, the superior quality more than justifies this."

    Tom Oswald

  • "I give you full marks for customer service and for the quality of the reproduction.I had the opportunity at the weekend to compare the album to the original book of watercolours.You have done an amazing job of capturing the tones and subtlety of the original paintings. I never expected them to be as close. Brilliant work, thank you."

    John Fergusson

  • "Just received your latest book it is perfect, excellent printing inside the book and also on the covers, not to mention the binding which is your usual high standard.I am just working on some more books, so they will be coming your way in the next few weeks"

    Mario Mage

  • "The photo book was amazing!My young lady was speechless when she saw it and so happy with how the photos had been used.It was a total surprise to her as well, which made it even more special.Thanks again and I look forward to the next one!!!"

    Jonathan Quy

  • "Thanks for another great photobook."

    Alison Barker

  • "Thank you so much the bride loved the book.I will tell all my friends, and I have a lot, how good you were."

    Pauline Hodge

  • "Just wanted to say a huge thank you to you and your team for doing a great job on our yearbook in an impossible timeframe."

    Dalia Gellert

  • "I use Blissetts for producing high quality,short-run print work.Whether from supplied artwork or from designs and photographs they produced on our behalf,print jobs are always produced on budget,on schedule and to the highest possible quality."

    Joanna Friedman

  • "I received the book yesterday and am delighted with the results.Thank you very much for tracking this for me and ensuring its timely delivery."

    Melissa Holden

  • "I just wanted to say a big thank you for all of your work on the photobook, I saw it late yesterday and it was perfect,just what we had in mind and everyone is very impressed.Thanks again"

    Alexandra Cossey

  • "Thank you for your friendly customer service, we found your software very easy to use and it enabled us to do exactly what we wanted.Thank you very much"

    Sheila Standley

  • "I just wanted to drop you an email to say thank you so much for such an amazing job on the guest book,I am extremely happy with the level of finish.I have passed your details on to our production department and have let them know what an amazing job you have done!"

    Jonny

  • "Thank you very much.I am sure there is not another company who looks after there customers like you do, you deserve all the custom you can get.With best wishes for the future"

    Joyce Watts

  • "Thanks for performing a little miracle and getting the discourse books bound proofs here in time!Everyone is very,very pleased with them."

    Sarah

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